Technical Requirements

Recommended Configurations
We recommend personal computers / laptops that meet or exceed the following specifications:

  • Processor (CPU): Intel Core i5 or equivalent
  • Operating System: Microsoft Windows 10 / MacOS Catalina
  • Memory: 8GB RAM
  • Audio: Good Quality Headset and Microphone
  • Monitor / Display: 21″ or Larger Monitor / 15″ or Larger Laptop Screen
  • Network Connection: High Speed Wired / Wireless Internet Connection
  • Internet Browser: Desktop / Laptop: Chrome, Firefox or Edge (latest versions)
  • Visual (Only for some lessons): Good Quality Webcam

Minimum Configurations
Below are the minimum requirements that allow students to attend live lessons at Oak Heights. However, if you are planning on buying a new personal computer or laptop, please use the recommended configurations above or higher.

  • Processor (CPU): Intel Core i3 or equivalent
  • Operating System: Microsoft Windows 10 / MacOS Catalina
  • Memory: 4GB RAM
  • Audio: Good Quality Headset and Microphone
  • Monitor/Display: 19″ or Larger Monitor / 15″ or Larger Laptop Screen
  • Internet Connection: High Speed Wired / Wireless Internet Connection
  • Internet Browser: Desktop / Laptop: Chrome, Firefox or Edge (latest versions)
  • Visual (Only for some lessons): Good Quality Webcam

Additional Notes

Mobile Devices

While mobile devices do work for attending most live classes at Oak Heights and using the school’s Portals, we do not recommend students to use this option.

We recommend you use a Windows PC or laptop, however, Apple MAC computers can be used. We are obliged to make our users aware that we are unable to support Apple MAC computers as fully as Windows computers. Apple MACs also work with different file types to Windows, therefore, if an Apple MAC is used, Microsoft Office for Mac or Google Docs are required to save documents in the correct file types, otherwise files may need to be converted for compatibility.

Internet Connection
We recommend a wired network connection is used wherever possible rather than Wi-Fi. We recommend a minimum Internet download speed of 10 Mbps.

Printer and Scanner
We recommend that students have access to a printer and scanner for school work as some subjects require the printing and scanning of class exercises and exams.

ChromeBook / Chrome OS
The Chrome Operating System is not supported with our system.

Tablet Computers
Tablet computers, including iPads and Android, are not supported with our system.

Sound
All setups will require speakers and a microphone. We recommend the use of a headset which combines both headphones and microphone.

Software Requirements
An office package – Microsoft Office is recommended. Students will have access to the online versions of Microsoft Office apps whilst they are attending the school. These apps can perform the majority of tasks needed for school work but do have limitations compared to the installed versions.

A PDF Viewer – Adobe Reader is recommended.
Internet Browser – Google Chrome or Firefox are recommended.